Our aim is to provide a friendly, speedy and highly professional service by putting you and your business first, especially in the settlement of claims. But queries or problems do arise and we would rather be informed of any difficulty than leave you dissatisfied.

If you have a complaint about your insurance or the handling of a claim you should in the first instance, contact Pet Business International through whom this insurance was arranged at:

111 Town Square Pl
Suite 1210
Jersey City

Email: sales@petbusinessinternational.com

For complaints that cannot be resolved by customer service manager please contact be the state’s Department of Insurance.